Help & Customer Service
Whether you're just getting started with purchasing online, want to learn about a specific feature, or you'd like to customize your experience, here are tips and how-tos to help you out.
How to Register For an Ecommerce Account
If you have forgotten your password, this will allow you to reset it so you can log into shop.dnow.com
01:00
How to Create a Saved Cart
To save products for ordering/re-ordering at a later time.
01:07
How to Access a Saved Cart
Easily order/re-order previously saved items.
01:02
How to Place an Order
Simplified ordering, custom catalogs with standardized products and spend controls.
01:18
How to Buy Online and Pickup In Store
To easily find products you commonly purchase.
01:45
How to Add a Product to Your Favorites
To easily find products you commonly purchase.
00:44
How to Reset Your Forgotten Password
If you have forgotten your password, this will allow you to reset it so you can log into shop.dnow.com
00:54
How to Change Your Password
If you need to change your password for any reason.
00:35