Cookie Notice
DNOW L.P. and its Affiliates, Parents and Subsidiaries - Website Visitor and Cookie Notice
  • 1. Cookie Information
    DNOW L.P. and its affiliates, parents and subsidiaries (‘NOW’ ‘we’ ‘our’ ‘us’) are committed to protecting and respecting your privacy. This website is operated by DNOW UK Limited. This section is our Cookies Notice; it tells you why we use cookies, the cookies we use and how you can manage the cookies stored on your devices.
  • 2. What Are Cookies?
    A cookie is a small removable data file, typically of letters and numbers, downloaded on to a computer, smartphone or other device when the user accesses certain websites.
  • 3. Why Do We Use Cookies?
    Cookies are used for a variety of reasons, from making a website function more efficiently, to recognising a user’s device and tailoring that user’s experience to fit prior preferences. Cookies can also provide the owners of a site valuable information about how that site is being used. We use cookies to help us better understand user behaviour, by telling us which parts of our website people have visited so that we can facilitate and measure the effectiveness of web searches. We also use cookies to remember personal information when a user fills out a form. This allows us to provide you the convenience of prefilling out some of fields on the form on your next visit.
    Cookies often consists of a string of numbers and letters that uniquely identifies your computer, but it can contain other information as well, such as anonymized Internet Protocol (IP) addresses, browser type and language, Internet Service Provider (ISP), referring and exit websites, operating systems, date/time stamp and clickstream data from our YouTube videos.
    In some of our email messages, we may use a “click-through URL” linked to content on the DNOW website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page of our website. We track the click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to receive these communications, we do provide an unsubscribe link on all email communications that you can manage your subscription.
  • 4. What Cookies Do We Use?
    The type of cookies we use are session cookies and persistent cookies. Session cookies are temporary files which last only as long as your browsing session and are erased once you close your browser. Persistent cookies are files that stay in your browser’s subfolders after you close your browser.
    Please review the table below for more detailed information on the specific cookies we use.

    Targeting Cookies

    These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

    Cookie Subgroup doubleclick.net
    Cookies IDE, test_cookie
    Cookies used Third Party
    Lifespan 389 Days, A few seconds

    Performance Cookies

    These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

    Cookie Subgroup Cookies Cookies used Lifespan
    shop.dnow.com __hssrc, __hssc, hubspotutk, __hstc First Party Session, A few seconds, 6 Months, 6 Months
    dnow.com _gat_UA-, _gclxxxx, _gid, _ga, _ga_xxxxxxx First Party A few seconds, 90 Days, 1 Day, 730 Days, 729 Days
    js.hs-banner.com __hssrc, hubspotutk, __hstc, __hssc Third Party Session, 6 Months, 6 Months, A few seconds
    nr-data.net JSESSIONID Third Party Session
    js.hs-analytics.net __hstc, __hssc, __hssrc, hubspotutk Third Party 6 Months, A few seconds, A few seconds, 6 Months

    Functional Cookies

    These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

    Cookie Subgroup Cookies Cookies used Lifespan
    shop.dnow.com messagesUtk First Party 179 Days
    hs-scripts.com __cf_bm Third Party A few seconds

    Strictly Necessary Cookies

    These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

    Cookie Subgroup Cookies Cookies used Lifespan
    dnow.com tenant_key First Party A few seconds
    hsforms.com __cf_bm, _cfuvid Third Party A few seconds, Session
    hs-scripts.com __cfduid Third Party 30 Days
    hsleadflows.net __cf_bm Third Party A few seconds
    hubspot.com __cf_bm, _cfuvid Third Party A few seconds, Session
    hs-banner.com __cfduid Third Party 30 Days
    usemessages.com __cfduid Third Party 30 Days
    hubapi.com __cf_bm Third Party A few seconds
  • 5. Blocking Cookies
    You have the option of whether to accept or deny cookies. However, choosing to block cookies may disable certain features of this site or prohibit the use of this site altogether. To deny or limit the use of cookies on your device you may set your web browser to deny the setting of any cookies, set your web browser to notify you when a cookie is set or you can delete set cookies later.




    The process for blocking or removing cookies will vary from one web browser to the next. To change your current cookies preferences link to the right.
    Alternatively, for instructions on how to eliminate or restrict cookies through your browser settings please visit all about cookies.
    For more information on how we protect your information please view our full Privacy Notice.